24 април, 2024

We are the Orderadmin team! And we work on an innovative software solution. We make the next generation of E-commerce affordable for retailers of all sizes on the Logistics and E-commerce markets.
We love helping our customers. Our customers use various Ecommerce platforms and ERP systems. We looking for a new team member who will build the bridge from the clients systems to Orderadmin in a way that is flexible and solves our customers needs.
Our team has been working since 2018 and constantly grows. Main development office is located in Varna.

About the our software:

Orderadmin is a Warehouse Management System (WMS) and an Order Management System (OMS) that simplifies the warehousing, inventory management and order fulfillment processes for e-commerce businesses by bringing innovative technology solutions to a commonly labor-intensive industry.
The Orderadmin platform is dedicated to providing scalable cloud-based (i.e., SaaS) e-commerce solutions and outsourced fulfillment (i.e., FaaS), including everything from inventory management to the picking, packing and delivery via mobile apps and desktop.
Now we are hiring for Customer Support with native level English language.

As a Customer Support Specialist you will be a part of a great team and all together will:

• Listen and respond to customers queries by phone and email.
• Provide accurate, valid and complete information to the clients requests.
• Identify and assess customers needs to achieve satisfaction.

What you need to have:

• Native level English language.
• Customer service skills. You should have the ability of great talking with frustration customer and like help people.
• Good written communication skill.
• Process minded.
• Empathetic nature.
• Ability to work independently.

We offer:

• Professional and friendly work environment.
• Opportunity to grow your career in a multinational company.
• Working on shifts.
• Very good remuneration.
• New office in a modern building with an excellent access to public transport.
• Work in a meaningful project.
• Work with the latest technologies.
• Work and Life Balance.
• Professional growth in a global company.
• Individual learning.
• Career path with a regular salary increase.

We’re looking forward to meeting you as our next colleague:)

All documents will be kept in strict confidentiality. Only short-listed candidates will be invited for an interview. Thank you for your application!

 

Apply at: [email protected]