18 май, 2024

About the role:

The Business Analyst works with stakeholders from key business units and related third parties to define and document business processes and software requirements for Global IT’s product suite, including online products, content management systems, and business information systems.

The purpose of this position is to act as the pivot or intermediary between defined business stakeholder groups and IT to ensure that business requirements are delivered in IT solutions; inclusive of the development of reports, preparing information from internal and external data sources to support compliance-oriented business decisions, projects, and other initiatives.

What you’ll do:

  • Establish strong working relationships with defined Product Owners and working groups to drive the continued development of the Global IT product suite.
  • Meeting with stakeholder groups to gather and analyze business requirements.
  • Provide guidance and support to businesses in determining and recommending information needs.
  • Respond to requests for information by summarising and analyzing internal and external processes and data sources.
  • Work closely with Solution Architects and Product Owner to populate and maintain the Product Backlog and Product Roadmap.
  • Analyze workflow(s) to create process maps and isolate areas of potential improvement.
  • Analyze and model the business domain to create a complete picture of functional and technical requirements.
  • Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.

Skills & Experience needed:

We’ll hire someone who:

Has professional experience including business analysis experience and aligned technical qualifications covering general business analysis and reporting (e.g. University IT or Business degree, certification e.g. Microsoft, ITIL).
Outstanding ability to analyze, isolate and interpret business needs and develop appropriate technical solutions.
Outstanding functional and technical specification writing/documentation skills.

You’ll need to show a strong understanding of all aspects of the systems/software development lifecycle and technical knowledge of programming, system design, IT infrastructure, and database concepts is desirable. It will be an asset in this role experience capturing requirements within a compliance-oriented environment and well-developed interpersonal skills, including the ability to influence and drive other team members. You will need to demonstrate fluency in both verbal and written English and the ability to balance priorities among competing needs.

Apply at: [email protected]